Brand New
A brand-new item. Original manufacturer's warranty, if any, still applies, Original packaging is present for most New items.
Open Box
An item in perfect working condition. Original protective wrapping may be missing, but the original packaging is intact and in good condition with minor damage possible.
Refurbished
A pre-owned product that was inspected and tested to work and look like new.
The product has minimal to no signs of wear, no visible cosmetic imperfections when held 12 inches away, and may arrive in a brown or white box with relevant accessories that may be generic. The product comes with a warranty giving you a replacement or refund within 90 days of purchase if the product does not work as expected.
Very Good
A well-cared-for item that has seen limited use and remains in good working condition. The item may show some limited signs of wear with small scratches or cosmetic blemishes. Item may arrive with damaged packaging or be repackaged and could be missing some accessories.